INTER-PERSONAL COMMUNICATION SKILLS consists of a set of skills, knowledge about communication, and self-evaluation. This skills include self-disclosure, owned feelings and thoughts, and descriptiveness and support.
Whenever we communicate we always do the following two things simultaneously:
1.Representation - We represent some information. We make some statement about the world around us.
2.Presentation - We present the information in a particular way, which will then define our relationship with the other person in a particular way.
Several skills are required to communicate effective.
Refer to the person you are talking to by name. People are complimented when they know that you are making the conversation personal. Making it personal also means making your message appropriate to the receiver's frame of reference. For example, the same message may be explained differently to your friend than to a boss or coworker.
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